Great Company, a Little Judgey - Anonymous employee Shipt Employee Review

4.0
2 Mar 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

A handful of the employees at Shipt are fantastic! They're some of the best people I've ever worked with at any job I've ever had. Free snacks and food all the time. A mostly progressive environment. The pay was good and it really felt some of the time like you were contributing to something bigger than just your own tasks - some of the time.

Cons

The rest of the employees at Shipt came across as very judgemental. It felt almost like high school politics and if you weren't part of the "in crowd," you were just a tool to be used until you weren't useful anymore.

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Shipt Response
9y
Shipt aims to provide opportunities to do more and be more as part of a team connected by our mutual love for and belief in our service. We strive to create an open environment that supports personal and professional freedoms and growth. In an effort to better connect, we conduct Friday information sessions exploring roles, functions, and initiatives of different departments. We also try to host events and encourage interactions that promote team bonding.

Explore other reviews about Shipt

5.0
5 May 2026
Recommend
CEO approval
Business outlook

Pros

1. Highly collaborative and supportive work atmosphere. 2. Exceptional mentorship with thorough and careful guidance.

Cons

None. I thoroughly enjoyed my internship experience at Shipt.

3.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility—Could set my own schedule. It could also be fun, and sometimes quite rewarding when customers were nice and appreciative. I credit Shipt for introducing me to gig work, as it led me to other, better-paying gig jobs while keeping the schedule flexibility that I need.

Cons

Pay—it’s pretty much poverty-level considering how much work goes into shopping for customers. While I didn’t Shipt full-time, I DID put in at least 30 hours a week doing this shopping. For all of that, the most I made in any given year was $13,000! And I worked hard, got great customer reviews and consistently good tips. Occasionally, there would be newspaper articles about the random Shipt shopper who made $100,000/year! What such articles glossed over (this fact would be buried somewhere deep in the text) was that the shopper in question consistently worked some 80-100 hours per week. So if you broke down that fabulous six-figure pay by how much time the shopper was spending doing the work, it really doesn’t come out to all that much. The other pay issue worth mentioning is that in 2020, right when Covid was rampant, Shipt announced that they were “restructuring” the way they paid shoppers. What this translated to was that they were now paying us even less than they had previously done! That’s when I began to be soured on Shipt. I continued to do it for a while longer, but eventually went to other gigs that paid more.

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