Great place to start your career - Senior Software Engineer Shipt Employee Review

2.0
14 Oct 2022
Recommend
CEO approval
Business outlook

Pros

It is a high-energy environment that is conducive for those in their early stage careers. Emphasis is on taking a bias for action and experimentation so you will get a chance to learn and dabble in a lot of technologies and gain experience with a lot of technology tools along the way. High-growth environment: Not uncommon to see people move from early-stage careers (Engineer/Sr. Engineer) to manager, to Director/Sr. Director in a very short span, 4 years or less in some cases. But whether they are adequately positioned to succeed in those roles, or if the scope of those responsibilities are relatable to other companies is questionable. Title inflation is a sad reality.

Cons

Inexperience galore. Too many folks accelerated into leadership roles without the necessary experience or training in how to succeed in those roles, leading to a high-churn environment. Factionalism/clique mindset - another side effect of the inexperience. Teams weren't very inclusive and often reinforcing the biases and opinions of people they were familiar with. Given that the teams were geo-diverse, this just added another layer of unwanted complication. There are some good team players, but there are an equally good number of those that aren't the easiest to get along with. The bias for action and experimentation came at the expense of doing due diligence. There was a clear disconnect between the engineering and product teams - much of it had to do with the inability of the erstwhile leadership to work in harmony. Product and features decided on by engineering teams with little consultation with the actual users or customers. Many teams working on same/similar features leading to duplicated efforts.; those that did not make it to production ended up in the scrap pile. Lack of transparency - many crucial decisions made without factoring in real data, or in many cases by ignoring facts, to suit a narrative.

Explore other reviews about Shipt

3.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility—Could set my own schedule. It could also be fun, and sometimes quite rewarding when customers were nice and appreciative. I credit Shipt for introducing me to gig work, as it led me to other, better-paying gig jobs while keeping the schedule flexibility that I need.

Cons

Pay—it’s pretty much poverty-level considering how much work goes into shopping for customers. While I didn’t Shipt full-time, I DID put in at least 30 hours a week doing this shopping. For all of that, the most I made in any given year was $13,000! And I worked hard, got great customer reviews and consistently good tips. Occasionally, there would be newspaper articles about the random Shipt shopper who made $100,000/year! What such articles glossed over (this fact would be buried somewhere deep in the text) was that the shopper in question consistently worked some 80-100 hours per week. So if you broke down that fabulous six-figure pay by how much time the shopper was spending doing the work, it really doesn’t come out to all that much. The other pay issue worth mentioning is that in 2020, right when Covid was rampant, Shipt announced that they were “restructuring” the way they paid shoppers. What this translated to was that they were now paying us even less than they had previously done! That’s when I began to be soured on Shipt. I continued to do it for a while longer, but eventually went to other gigs that paid more.

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