Repeated Strategic Failures -Leadership continues to make the same mistakes year after year, without learning from past missteps or listening to staff who understand the operational reality.
Ignoring Staff Voice – Employees have long raised concerns about being overwhelmed and undervalued, but feedback is disregarded in favor of creating roles that may look attractive externally yet serve no logical or practical purpose.
Unprofessional HR Conduct – The HR lead openly makes personal jokes and inappropriate comments about employees’ appearance, mannerisms, and communication style, which is unprofessional and undermines trust.
Retaliation Culture – Staff who raise issues or trust HR to address them often find themselves penalized rather than supported, fostering fear and disengagement.
Empty Feedback Mechanisms – NPS surveys and performance reviews repeatedly ask the same questions, but the feedback is never acted upon, making these exercises feel performative rather than meaningful.
Impact
Morale is low, trust in leadership is eroded, and talented staff are left feeling overwhelmed, undervalued, underpaid and unheard.
Strategic misalignment continues to harm the company’s effectiveness and reputation.