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Thank you for taking the time to share your experience. We stive to maintain a communicative and transparent process for candidates so they are informed and engaged throughout the hiring timeline, and we’re sorry to hear that wasn’t your experience.
Without the specifics of your journey at hand, but knowing how some of the engagements work for certain parts of our business, it's possible this particular situation may have been down to external factors outside of our immediate control, impacting both timing and communication. For example, in our industry we sometimes have positions contingent on pending new business or client work.
That said, we know how important follow-up is, and we are committed to a transparent and communicative process with candidates. We appreciate your feedback.