Best professional experience to date - Senior Customer Success Manager Slack Employee Review

5.0
26 Aug 2020
Recommend
CEO approval
Business outlook

Pros

Authentic and Inspiring leadership at all levels Great access to leadership Strong mission, vision, and company objectives Strong partnership between Sales & Customer Success Customer Success is looked at a as key department to driving growth, customer satisfaction, and retention Amazing culture - I love my team and people I get to work with every day Customers love the product

Cons

Longer promotion cycles than any company I've ever worked at before

Explore other reviews about Slack

5.0
13 Apr 2026
Recommend
CEO approval
Business outlook

Pros

flexible and chill and many intern events

Cons

had a fully remote team

3.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great environment to work at

Cons

Junior sales leaders after acquisition

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