5.0
10 Apr 2026
Current employee, less than 1 year
London, England
Recommend
CEO approval
Business outlook
Pros
Overall positive experience with no major issues. Provides training programs, including AI-related learning. Strong support system for resolving client-related issues. CS team shares regular client feedback with employees for improvement.
Cons
Job stability depends heavily on the client. If a client ends the contract, employees may need to resign or serve notice Limited internal backup opportunities after client loss.