Beware about misleading offers from this company - Service Technician Smart72 Employee Review

2.0
25 Jul 2017
Recommend
CEO approval
Business outlook

Pros

-Entry Level Opportunity. -Company Vehicle and Gas Card. -Certification training.

Cons

-"Paid Training" is elective in the companys opinion, company will issue Mandatory meetings or training sessions you may or may not be paid to attend. -Days are unpredictable, calls for service will be placed several counties or have hours of driving inbetween each call. -The "$1500" Bonus on completion is actually a tools account, which all charges made to the account will be paid back from paycheck deductions. No signing bonus has ever been paid to an employee. When asked about a signing bonus that was listed in a job posting, it was just dismissed as an old posting. -You will be treated as expendable, working till 9pm or later in areas with 3 or more hours drive home, several days in a row. -Be prepared to spend hours fixing mistakes and getting threatened by customers whom were burned by misleading offers from the company.

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Smart72 Response
8y
Hello, First off, I'd like to apologize for the late reply. I want to thank you for taking the time give us your feedback. We are committed to providing a comfortable, transparent and collaborative environment for each one of our employees, so I am disappointed to hear about your experience. I am sorry your experience did not match our intention of being the best company you have worked for. We have recently made internal changes within the company to provide each employee a better work/ life balance with progressive employee incentive programs. Thank you for your feedback. We wish you the best in your future endeavors. Best, Justin (805) 316-1916 www.smart72.com

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1.0
16 Feb 2024
Recommend
CEO approval
Business outlook

Pros

Good hours, most weekends off

Cons

They steal your commission, they minimize employees, your on your own to figure stuff out, they do shady stuff and lie to clients

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