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SmartOwner Services

Is this your company?

A sweatshop pretending to be a great employer - Anonymous employee SmartOwner Services Employee Review

1.0
10 May 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Can't think of even one. Swanky office and timely salary. Perfect destination for sycophants.

Cons

To begin with, it's a very very negative work environment. Almost everyone is always looking to complete their 9 hours and go home. Senior management has absolutely no clue about how a company should be built. Experience, talent, competence, creative thinking, etc. are appreciated only if you know how to suck up to the right people. It is basically run like a primary school where the CEO is the principal, the management are teachers, and everyone else is a schoolkid. They even have a policy that you can't communicate with others in your native language. The rationale given by the management is that it causes groupism. For me i felt that such arbitrary and whimsical policies only demotivate employees who come in with lots of motivation. The CEO will give you a proper dressing down if you are ever found uttering words in any language other than English. Hence, people are mostly too scared to talk to each other. The overall work environment is built on fear and unnecessary manipulation using repressive policies. They make you work on alternate Saturdays even if there's no work. The leave credited every month is just 1, so technically you end up working for 13.5 months to get your salary for 12 months. The company focusses more on policy compliance than employee productivity, which is understandable because the current CEO was once a real estate salesman. There is absolutely no feedback system and even if employees leave within months or days after joining, they don't bother collecting feedback to change things. I completely agree with one of the reviews which said that it is perfect for sycophants. The CEO is surrounded by an army of them who are out to outdo each other in terms of sucking up. For a company that boasts of hiring only the smartest people in the industry, after a very thorough interview and reference check process, they still put you on a 6 month probation. The only people you will ever find laughing or happily chatting are the ones from either senior management or the HR team. Everyone else is just a minion confined to a cubicle dungeon. The CEO is known to be a micromanager who once even scolded a new employee about toilet manners. And that's just one incident. They have even kept CCTVs in the pantry with microphones to record conversations. Hence 90% of the time you have to careful about what you say. The positive reviews available here are most likely fake and written by someone in the management, because every single one of them has a pattern along with a 4 or 5 star rating. They will put you through 7 to 8 rounds of interviews just to give you the impression that it's a world class company, but once you join you will discover that it's no better than some Nike sweatshop in Vietnam. The office is by far the swankiest i have come across in my career, but it is run by people who have absolutely no clue about how quality teams and workplaces are built. The only reason for anyone to join this company is for the money, because the salary comes on time. But that too for how long is anyone's guess because with such bad attitude towards employees i am sure they will be mistreating their customers also.

Explore other reviews about SmartOwner Services

5.0
6 Feb 2019
Recommend
CEO approval
Business outlook

Pros

Fantastic managers and great culture

Cons

There were no cons at all.

5.0
13 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Very good environment people are good here

Cons

There no cons from my side

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