Horrible - Anonymous employee Smartpay Payments Employee Review

- Convenient and accessible office location. - Managers are approachable and generally easy to work with. - The internal team culture is positive. Colleagues are collaborative, supportive, and make the work environment enjoyable.

- Very limited flexibility and zero tolerance and opportunities for remote or hybrid work. - Frequent changes to the commission structure have had a negative impact on earnings, even as the sales team continues to deliver significantly higher monthly revenue. - The product offering is not as competitive as it needs to be, making it difficult for the sales team to succeed. - High employee turnover leads to constant hiring and training of less experienced staff, which affects team consistency. - Lead quality for both inbound and outbound teams could be significantly improved. - Management presence and engagement on the floor could be stronger to better understand day-to-day challenges. - Sales targets often feel overly ambitious, creating frustration and impacting morale.

Handy North Shore / Wairau Rd location

Senior Management show no leadership and focus only on banking their own performance bonuses. No career opportunity and you are just a number to get the work done.