11 Sept 2023
Smile Direct Club Response
2yThank you for sharing your feedback with us. We are sorry to hear that this was your experience. Even in times of hyper-growth and change, we want all of our team members to feel supported by leadership. If you are comfortable speaking with us regarding your feedback further, we would welcome the opportunity to learn more from you on how we can continue to improve. Please feel free to send us an email at peoplesupport@smiledirectclub.com.