Pros
Working with all the folks at Smith that actually do the work is a pleasure. They are all hard working, solution oriented, and customer centric people who will get the job done.
Cons
The entire leadership team is a joke that has no idea what they're doing. The only reason this company does as well as they do is because the leadership team knows how to hire the type of employees that they know are hard working dedicated people that they then proceed to burnout so that they can beat the previous quarter/years sales growth. Setting unattainable goals that you can never reach and setting their employees up for failure so that they don't have to ever pay out for it. In a downturning economy that's heading for a recession, they are expecting double digit growth and they don't care what that will do to the people trying to make it happen. The worst part about the leadership team is that they don't see the potential in their employees to grow the company for them and instead dictate downward.