Fun company, but high pressure - Customer Success Manager (CSM) SoSafe Employee Review

3.0
16 Apr 2024
Recommend
CEO approval
Business outlook

Pros

Lovely people to work with, great atmosphere, cool product

Cons

Super high workload and expectations

avatar
SoSafe Response
2y
Thank you for your feedback. We are glad you are excited about our product and are enjoying both the atmosphere and working with your team. Luckily we are growing and at a high pace and this means, of course in your role, more happy customers for our CSMs to partner with. We never want our Safeys to burn out and encourage each team member to reach out to their manager or use our mental health support OpenUp if needed. Your SoSafe People Team

Explore other reviews about SoSafe

3.0
21 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good Product Great Australian team

Cons

Premium and expensive, does not compete to competitor pricing No Australia hosting

1
1.0
27 Jan 2026
Recommend
CEO approval
Business outlook

Pros

If you don't apply, you wont waste any time, and your information won't be shared elsewhere

Cons

Complete and utter waste of time. You apply to this company, and 3 minutes later they already rejected you. Either they are just collecting data, or HR is fully on AI automation, rejecting everyone who dares to apply.

2
See reviews by: Helpful|Rating|Date|All