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Social Security Administration

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Passionate and dedicated, but in need of serious culture shift - IT Specialist Social Security Administration Employee Review

3.0
5 Nov 2012
Recommend
CEO approval
Business outlook

Pros

Dedicated employees who care about what they do and keep the American public they serve in mind at all times.

Cons

Excessive incrementalism and old-school Taylorism-based management philosophy makes this bureaucracy slower than most to change in any real way. Millions are spent on change and improvement planning and R&D efforts only to see the products of those efforts sit on a shelf and collect dust.

Explore other reviews about Social Security Administration

5.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

flexibility, teleworking, pay, and holidays off cool work environment.

Cons

Everything's on a quota, heavy workload, dealing with irritated claimants—it's not really a legal job.

1
4.0
3 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Being trained on all the different case types processed by the position. The organization offers flex time.

Cons

It is a difficult job to learn all aspects of case processing promptly.

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