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      Social Security Administration

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      Social Security Administration reviews

      Give and take - Customer Service Representative Social Security Administration Employee Review

      3.0
      18 Jan 2022
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits, decent pay, telework during the pandemic, overtime/credit hours offered, and plenty of time off.

      Cons

      Busy at all times, lack of organization/structure, tedious work at times, mismanagement, and outdated/convoluted computer programs and equipment.

      Explore other reviews about Social Security Administration

      5.0
      21 Mar 2025
      Specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Benefits are great. Pay is great

      Cons

      Management is inexperienced. Work load is high

      4.0
      3 Jun 2026
      Senior attorney advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Nice management. Flexible hours. Opportunity for overtime. The ability to help people.

      Cons

      Reduced telework since March 2025. Little to no promotion opportunities. Work gets repetitive.

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