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Social Security Administration

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Overworked and very political - SSI CLAIMS SPECIALIST Social Security Administration Employee Review

2.0
17 May 2023
Recommend
CEO approval
Business outlook

Pros

Competitive pay & good benefits.

Cons

Worked for the agency for 10 years and climbed my way to my last position. I can honestly say the job is very stressful and definitely very political. I left because management changed and the new managers were very big on gaslighting; it wasn't worth my mental health anymore. I was fortunate to have worked with a manager previously who had a good moral compass and is part of the reason why I stayed as long as I did. You have to be willing to deal with a lot from the agency and managers in addition to the stress that comes with working directly with the public. Getting promoted is based on who likes you & who you know, at least from what I've witnessed. There are people in management roles who are clearly not competent enough to be leading an office. And there are overworked worker bees who deserve to be promoted based on their job knowledge, ability to manage work and interpersonal skills.

Explore other reviews about Social Security Administration

5.0
28 Aug 2025
Recommend
CEO approval
Business outlook

Pros

You're contributing to one of the most successful federal policies created to help vulnerable people in our country.

Cons

You're not adequately protected from the wide swings of the whims of the administration

1
4.0
3 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Being trained on all the different case types processed by the position. The organization offers flex time.

Cons

It is a difficult job to learn all aspects of case processing promptly.

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