Pros
One of the best reasons to work in the hotel is the service charge. It is really something that everyone is looking forward every pay day. And yes, SC is overwhelming here specially during peak seasons. Aside from that, they offer free meals and uniforms. Another good thing here is they are pro employees. They have union for rank and file and supervisor roles. They have great culture. It’s more like family here.
Cons
The basic pay is low, even for supervisory and managerial positions. They don’t provide much formal training. And sometimes, they have issues on shortage of staff particularly during busy times. Most staffs are required to multitask and have unpaid overtime. And main priority for career advancement like promotions are based on seniority, not much on performance.