A good career growth, but not a good company. - Anonymous Softinn Employee Review

Feeling disheartened by the negative review, but determined to improve. Let's break it down and hear us out. 1. Regarding your point - "Replaces medical leave with unpaid for probation staff." Everyone in the company is entitled to medical leave, including staff under probation. What leads you to the point above is a particular case in which the staff member mentioned (under probation) took all the entitled medical leave in the first two months of his employment. We have a reason to believe that it's an abuse of sick leave. To be fair to everyone who shows up to work on time, the company strongly discourages employees from exhausting their available sick leave every month and requesting extra time off when well. 2. Regarding your point - "Upon need to work on holiday without getting different rate." We strongly encourage work-life balance. We do not work on holidays. Those who worked here knew everyone came in at 9 am. We finished our work at 6 pm, usually after our daily huddle between 5:30 pm and 6 pm. Most of us left the office around 6:20 pm. By 7:30 pm, only a few left, and the office closed around 8 pm. We have been doing this from Monday to Friday all this year. There is no OT. The office is closed on Saturday, Sunday and public holidays. On another occasion, it was due to an underperforming team, which we identified and requested the team come back to work every Saturday for two months so we could catch up. For this case, we mutually agreed with the team for the rate, the time frame, and the scope before we started. For this, the company is paying extras to an underperforming team so they can catch up. We thank some seniors who (voluntarily) came back and guided the underperforming team. For this, we will improve by checking more regularly the status (after the initial agreement) in case the affected team member changes their mind. Thanks for your suggestion. 3. Regarding your point - "Which doesn't pay the day you work after your last salary." This is a completely false accusation. Never had we not paying any of our people. Should your last drawn was overlooked by the Payroll team, please reach out to them. If you are unsure how the payroll process and calculation, feel free to reach out for clarification. Our payroll is based on a complete calendar month. Monthly payroll disbursement is always done few days earlier before the month end, with the knowledge that many of the staffs have to pay their monthly financial commitment in the month end or beginning of next Month. For an employee who has resigned, his/her last drawn salary will be released after the clearance from LHDN CP22A. 4. Other points: (i) Yes, we do hire interns and train them. We don't treat them as cheap labor but rather as an opportunity for us to convert interns into permanent ones. We have a track record of converting interns to permanents. (ii) Sometimes, a freshie performs better than people with 1-2 years working experience though. It's sad to learn your experience only after you left the company. We could have done a better job to encourage candor, honesty and transparency. We always encourage all Softinn employees to make good use of the "Anonymous Feedback System" to voice their dissatisfaction or suggestions. Let us resolve any issues and address your suggestions while you are with us.