Pros
There are still some really caring people that I worked with directly.
Cons
I was on a company call where the head bean counters actually said the best way to save money was to get rid of people. When people leave the company other people are expected to do their job as well. I was not given the resources I needed to help support me or my client. If the client reported an issue with our product to me, it would take upwards of a month to get back to them because the team researching these issues to correct them was understaffed. This tells me that the company does not care about their client or their employees. Products are constantly with issues. It is very difficult telling a customer at least once a month that there was a huge and very expensive issue that they will get backlash from their dealerships on. This is unacceptable. People are trying to jump ship as fast as they can.