Ambiguous working structure & poor management - Technical Support Specialist - Customer Care Specialist Sonos Employee Review

2.0
27 Jun 2017
Recommend
CEO approval
Business outlook

Pros

Great Energy from Co-workers. Lot's of company perks

Cons

Working at Sonos is quite an experience from the beginning, first they treat you well. Then you become subject of a working team, with a novice team of managers. You work while the rest of the company has the fun. You're worked until there is nothing left of you, and still they want more out of you for their dollar. Ambiguous direction, and poor training. Everyone is paid the same 45k annually, and there are no raises only bonuses "IF" you qualify. The company will do anything to mascaraed the future of the company, which is still uncertain as it is constantly struggling to stay competitive from the standpoint of releasing new product in a timely manor, and relative to what's in market.

Explore other reviews about Sonos

5.0
17 May 2026
Recommend
CEO approval
Business outlook

Pros

Great culture. People are humble.

Cons

In some teams engineers have to find projects themselves instead of waiting for roadmap which is good also but sometimes frustrating.

3.0
7 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good work. Passionate people. Good product. Remote.

Cons

Some bad managers. They lost their footing resulting in lack of company vision. Struggled to find working styles that elevated the company (they wanted to grow yet operate like a start up)

See reviews by: Helpful|Rating|Date|All