Stay far far far far away - Senior Operations Manager Soofa Employee Review

1.0
3 May 2022
Recommend
CEO approval
Business outlook

Pros

There were a handful of moments where I was able drive meaningful change within the organization. Flexible with working remotely. Some of the other employees were cool. Diverse. It was very exciting to be at a woman founded and led company.

Cons

I was in this role for about 11 months after another company folded due to Covid. Leadership is very bright and ambitious, but does not understand how to set up and manage operations in a systematic way. They at times use emotionally charged tactics to get work done. I had to remind my direct manager, more than once, that scolding me was not something I would accept while working there. I was micromanaged in the oddest ways you could imagine. Consistently missing the forest for the trees. Manager going on a tear on Christmas Eve, not because there was anything urgent, but because they were upset about something irrelevant to the matter they were pressing me on. Maybe it was relevant, but they failed to express that to me if it was. I do sort of a niche skill of remote operations, which the difficulty of which was never appreciated. They could not grasp that we were going to need to do things differently if we wanted to systematically launch new products nationally. I consistently had to break up verbal fights during meetings. That was just part of my job there. Leadership also includes an Elizabeth Holmes wannabe who leans SUPER hard into the "we are a family" trope, and is, in general, fake as hell. This includes, but is not limited, to calling individuals out in public to ask if they are "loyal" or going to leave.

Explore other reviews about Soofa

5.0
21 Dec 2024
Recommend
CEO approval
Business outlook

Pros

Innovative start up with a strong leadership team

Cons

Product market fit is still not clear and scalability is challenging

1.0
2 Sept 2025
Recommend
CEO approval
Business outlook

Pros

The overall mission is very positive and you can make an impact in GovTech.

Cons

The management is poor and abusive. The company lacks any culture and care of its team which has lead to massive upheaval.

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