Was a good first call center job - Customer Service Representative (CSR) Soothe Employee Review

3.0
22 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Friendly management, decent benefits, hard work was recognized

Cons

Management hated taking escalated calls and often gave disgruntled clients and therapists the runaround.

Explore other reviews about Soothe

5.0
3 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Independence and flexible schedule (you create your own schedule) excellent pay, zero drama, incredible marketing ( Soothe has the BEST clients), safe, appreciated, fun.

Cons

I have no cons with Soothe, they’re a dream to work for and I’ve worked with them for over 7 years

5.0
14 Jun 2024
Recommend
CEO approval
Business outlook

Pros

High base pay, excellent tips. After some math, my average was $105 per client. Work for them.

Cons

Most opportunities are after 5pm and on the weekend, Mother’s Day, holidays.

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