Room for Improvement - FT Keyholder SoulCycle Employee Review

3.0
6 Aug 2019
Recommend
CEO approval
Business outlook

Pros

The people. The staff, instructors, and riders make it worth it.

Cons

I think HQ is focused too much on growth, leading the existing studios to not feel important. It is also extremely hard to grow your career - it is easy to get stuck in your current role and not have anywhere to go from there.

Explore other reviews about SoulCycle

5.0
6 Feb 2026
Recommend
CEO approval
Business outlook

Pros

-Flexible hours -Kind people -Free classes

Cons

-Needy Clients -Sometimes early mornings

4.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work with a friendly and supportive team. Everyone is approachable and willing to help, which makes onboarding and day-to-day work much easier. The work environment is collaborative, and management is generally flexible and understanding. Overall, it's a positive workplace where people genuinely want to see each other succeed for the most part.

Cons

While the immediate team was excellent, upper management often appeared disorganized. It was challenging to receive timely feedback on performance, and the review and compensation processes lacked clear communication and transparency.

See reviews by: Helpful|Rating|Date|All