disciplinary attitude, didn’t feel included - Front Desk SoulCycle Employee Review

3.0
3 Dec 2019
Recommend
CEO approval
Business outlook

Pros

Free rides, employee discount on merchandise, fun community

Cons

The team who had been there a while had bonded a ton and didn’t really make an effort to include me. Cleaning shoes and bikes can be gross. Often high stress and tedious work tasks. Managers wouldn’t be supportive if I needed to fix/improve something - just got mad at me which made me feel bad about coming to work.

Explore other reviews about SoulCycle

5.0
27 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fun environment, good people, ride for free

Cons

Lots of cleaning involved around the studio and bathrooms

4.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work with a friendly and supportive team. Everyone is approachable and willing to help, which makes onboarding and day-to-day work much easier. The work environment is collaborative, and management is generally flexible and understanding. Overall, it's a positive workplace where people genuinely want to see each other succeed for the most part.

Cons

While the immediate team was excellent, upper management often appeared disorganized. It was challenging to receive timely feedback on performance, and the review and compensation processes lacked clear communication and transparency.

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