Broken machine - Anonymous employee Sound Physicians Employee Review

2.0
17 Nov 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Top leadership - David Schuman, Nancy Kane, and Jen Hall are all top notch folks. Further, CEO and COO are also exceptional. First class attempts at building a strong company. Despite negatives, the culture was upbeat and great attempts were made to ensure a happy, pleasant workplace.

Cons

Mushroom cloud of growth left this company twisting in the wind wondering how to right itself. With the stroke of a pen, the company doubled in size, and with that, created a storm of challenges. Terrible onboarding. Absentee management. And vast confusion as to proper processes. Further, due to immense new workload, many credentialers quit, thus crashing momentum of recruiters, who were not able to get doctors to work. Countless promises were broken to providers due to circumstances beyond recruiters' control. It ruined countless relationships with providers and was a primary reason in growing turnover rate. Staffers in transition and stressed out beyond measure were not able to keep up with phone & email volume. Also learned that several employees were bringing guns to work, against policy.

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Sound Physicians Response
9y
Thank you for you feedback onboarding our new colleagues. We are in the process of introducing our new onboarding program soon!

Explore other reviews about Sound Physicians

5.0
29 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Great home/work life balance. Teamwork

Cons

Pieces of the benefits, but they are currently working on improvement.

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Sound Physicians Response
6mo
Thank you for taking the time to leave a review and for being part of Sound for so many years. We are grateful for your commitment and are glad to hear that you enjoy the balance and teamwork within your role. We also appreciate your note about benefits. Our teams are actively reviewing and updating several programs, and feedback from long-tenured colleagues is an important part of that process. Hearing what matters most helps us continue to make improvements that support our people. Thank you again for sharing your perspective and for all you do for patients and partners across Sound.
2.0
25 Apr 2026
Recommend
CEO approval
Business outlook

Pros

work from home, smaller business, personable nurse manager

Cons

lack of training, then they blame you for not meeting training standards. For example only able to train odd hours that didnt work for me, then complained it took to long when i only trained 2 hours every other week. Of course it takes 2 months to train when only trained 1-2 hours every other week When I applied I said I had OB expierence but 30 weeks and under, then later complained I didnt know labor calls well enough. Most of calls were OB but it was advice for all areas and I KNOW triage and advice very well and would have been great assest to them Another MAJOR con is the pay. My other job paid 2.5 times more so of course they had priority when I trained, so if ya want to pay more, I would have trained any hours open first, but otherwise you are last on my list. Other call jobs pay the same and dont require you to be a RN, for example southwest airlines call agents etc . Anyway their loss

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Sound Physicians Response
1mo
We’re sorry to hear that your training experience and compensation did not meet your expectations. Effective onboarding and training are essential for success, and we recognize that limited availability or scheduling challenges can impact the learning process. Feedback like yours helps us continue reviewing how we structure training hours and support part-time team members more consistently. Regarding compensation, we appreciate you raising this in your review. Pay is a key part of feeling valued, and we continuously evaluate salaries and annual increases to remain competitive with the market. Feedback like yours helps guide these discussions, and we’d welcome further input at belong@soundphysicians.com. We appreciate your perspective and the time you invested with our organization, and we wish you continued success in your career.
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