1.0
7 Mar 2017
Former employee, more than 3 years
West Byfleet, England
Recommend
CEO approval
Business outlook
Pros
Financially strong as an overall group, operating across a diverse range of categories. Although this does lead to a general reality of 'jack of all trades, master of none'. Good CS team in Manchester office. Staff discount.
Cons
Enquired as to the GP of my accounts, and the answer was "we don't see the GP", only for this to be shown on-screen seconds later. A lot of confusion and misunderstanding around pricing, marketing, promotional strategy, P&Ls and OGSM. No decent overall strategic direction or brand investment versus the competition. Morbidly obese layer of commercially incompetent middle management, versus complete lack of sales support staff across finance and category management.