Pros
Promote from within Raises every year Bonuses Most staff members are great On site training Schedules according to performance
Cons
Rude customers No vacation unless full time and hard to get a full time position If an employee calls off or quits it is the shift leads responsibility to cover hours because the CSRs are mostly young children right out of high school who don't want to work If you don't pass FIMS or REA you don't get bonuses Management comes down hard on you for not reaching company goal for Speedy Rewards Program They say they care about their employees but rarely show it Corporate forgot how it is to work in the store so they pile on tasks making it hard to complete ECE worksheet with limited staff If the recruiter does not like store manager be ready to have some crappy employees in your store because they will send you the bottom of the list If your store does not do well, corporate puts you at the bottom of the list. Rarely see District Manager who is supposed to help you get store in shape for inspections Hours are inconsistent No limit to how many hours worked in a day, so get sleep when you can (worked twenty hours in a 24 hour period with a 4 hour gap in between shifts) Change their minds quickly about what they want you to do Managers get paid ridiculous amounts in bonuses while others are barely making minimum wage