I'm writing this review because I hope this will help potential candidates be informed and make the best decision for their career. I cannot, in good faith, recommend Spring Health for Engineers, Product Managers, Designers, or any related discipline. If you can make money elsewhere, do so.
If you do decide to apply, make sure to ask about retention, as well as speak with current employees about burnout, and average tenure. It likely won't impress you.
I'm also writing this review because another reviewer said:
" I read all the negative reviews before I joined and had some reservations, I can honestly tell you they are wrong [...] instinct that most of the people who left negative reviews did not want to put in the time or energy to make this start-up or any start-up successful. They rather cruise by."
I can say, with absolute confidence, that this is not true. In fact, it's insulting.
Very few people worked at Spring Health longer than me. Very few people put more effort into Spring Health than I did. I didn't make a difference. The people I worked with gave their all to make the company work, and they didn't make a difference either. That's why burnout is so pervasive. People are lured in by the company mission, work extremely hard, and get nothing in return.
I worked at Spring Health for many years. I hired many people -- many friends -- to come join Spring Health. I outlasted them all. They all got burned out, felt disrespected, and felt like their mental health didn't matter to the company. I worked weekends, holidays, and nights to try to better the company for our employees as well as our clients. It was not worth it.
Some parts of this organization are run well. Product and Engineering is not. The turnover there has eclipsed any company I have ever worked at (including a company that literally had to stop paying employees because they ran out of money. That company retained engineers better than Spring Health). The pace of development is slower than glacial. It's basically frozen in time. The last major update was in 2019.
The quoted commenter (a Director a Spring Health) echoes the mentality of the leadership perfectly. If you don't fit at Spring, it's your fault. If your experience is negative, you should try harder. If you're unhappy, it's because start ups aren't a good fit for you. It's toxic, insulting, and invalidating. And it's pervasive at this company. It's top-down.
The reality is that most of the employees that Spring churned WERE good fits. The leadership is just too stubborn to allow people to be experts in their field and make a difference.
