The worst company and employer for mental health. Do not work here. - Care Support Worker Spring Health Employee Review

i ignored the bad reviews on glassdoor prior to joining and thought, how bad could it be? months later, i am now having panic and anxiety attacks at work that is affecting my whole well being even outside of work. this company does not care about care support. if you see SOME of the good reviews here, they're either fake, or is a management or c suite role. this is the worse customer support job ive ever had. they advertise the role as an admin role but this is really a call center job. expect to be used for your whole entire shift for each second and minute, expect to be on phones and following their tediously stupid workflows so complex that they might as well go back to pen and paper, they WILL keep messaging you if you are off phones for even 1 minute, will push you to your absolute limit until you literally have a panic attack during your shift. workflows dont make any sense, all work falls on care support workers. way too many leads and managers doing god knows what, when they can be helping on volumes themselves. if you want to get treated like a robot, work for this company. otherwise, YOU HAVE BEEN WARNED. I will not offer this job upon my worst enemy, that's how bad it is.