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      Stefanini

      Engaged employer

      Stefanini reviews

      Revise upper management & HR - Team Leader Stefanini Employee Review

      1.0
      24 Oct 2017
      Team leader
      Recommend
      CEO approval
      Business outlook

      Pros

      - Job experience - Some fantastic managers

      Cons

      - Lowest end of the pay scale for all job types from Helpdesk to Leadership. - Upper management is threatened by new talent. - No manager development other than new hire training. - Company preaches that they are open door, they are absolutely not. - HR speaks ill of other employees in front of management, jokes about employees living situations. - HR is bias in many situations. Takes someones word over another person track record, it doesn't matter if you produced well for 3 years - if there is a upper manager that says you were insubordinate, that means you were insubordinate, even if it is not true. - Culture is 'smoke and mirrors' for this place, to keep underpaid employees complacent.

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      Stefanini Response
      8y
      Hello, and thank you for your review. It is unfortunate that your experience with Stefanini ended negatively. We always strive for positive interactions between workers and management. Know that Human Resources provides quite a few management training sessions for all new manager including; administrative duty training, legal awareness, employee handbook training, and how to handle difficult questions or scenarios. Also of note is our Stefanini University, which provides hundreds of free training courses that can be taken at all employees’ leisure. Please feel free to reach out if you would like to discuss your review in more detail. Thank you again for your time. Sincerely, Nick- Human Resources

      Explore other reviews about Stefanini

      3.0
      30 Jun 2026
      Tier 1 technical support
      Recommend
      CEO approval
      Business outlook

      Pros

      If you do a good job for a little over a year you can move into lots of great growth opportunities ServiceNow was very well configured for the scale it handled. I've since worked at places with SNOW that are much smaller scale environments and be less efficient. Depending on the desk you are assigned

      Cons

      It can very much be a slog depending what desk you're assigned. The shifts can go pretty late and they never pushed doing overnight to anyone that wasn't interested but having a 2-10 shift was rough on my social life and overall rhythm/mental health I was told to hold out until Dec/Jan on a shift change (asked for one in July) My training was pretty scattered. Sessions were pretty easily disrupted and kinda like a "oh and lets do this next, uh now that." That said in a support role you're gonna do most your learning with the training wheels off but a lot of on the fly learning for the SNHU project was staunch from how all the VMs, eBooks, courses, etc flowed. Another situationally dependent note but management was hard to get ahold of sometimes

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