Pros
The company has a good reputation, so customers generally presume you are knowledgeable and respect you. Additional bonus to your salary if you're fluent in English, Swedish or Russian - can up your pay a lot. Challenging working environment where customers generally come to really listen to your recommendations, days can go by quite quickly if you take pride in what you do
Cons
The ridiculous customer service rules that the supervisors generally spy you on, like no leaning on tables and one person always being in charge of greeting new customers - makes it exhausting Health services quite despicable, take the managers' side Ancient phones and computers, making orders is painfully slow The company is really hierarchical, changes from below are frowned upon