Toxic culture, high staff turnover, bad brand reputation - Client Growth Streetbees Employee Review

Thanks for the feedback. I agree that the internal culture team (the Culture Champs) have done a great job in creating events that have built a really strong culture at Streetbees. The recent program for International Women's Week is a good example of this with the team organising a fireside chat with our CEO Tugce, comedy from some of the UK's finest female talent and a successful £3,000 fundraiser for a dedicated women's charity. I do however disagree with a number of other points you have made. Micromanagement - A strong leadership team is the key to transitioning a business away from being purely founder led. To achieve this I have personally recruited our leadership team and I would strongly encourage anyone reading this to look at our VP and C-Level talent across Product, Tech, Ops, Sales and Research. People at this level expect to be able to set the strategy, drive hiring for their teams and this is what we let them do. It is therefore very unusual today that Tugce or I are involved in determining what more junior members of staff are working on or how they are managed. High staff turnover - This was a big problem for the business back in 2016 and 2017. At that time we had no leadership team, no onboarding programs and no HR, and as a result experienced high staff turnover. We learnt from those lessons and hired a professional HR function, a strong mid and senior level leadership team and built out programs for onboarding new joiners. We now have our lowest ever churn numbers combined with our highest ever employee engagement scores which we measure by surveying our employees each week. I am continuing to work closely with the people team to build on these HR initiatives to provide everyone at Streetbees with a truly great employee experience.