Pros
Flexible on number of hours per week worked. Excellent apps to help with productivity. Onboarding process relatively easy, step by step instructions are clearly written.
Cons
Very poor training to learn client nuances and the KYB way. Expectation is that you will be able to work at the speed of veteran employees within a week or two of starting. Mentor tells you that "you're doing great," "that's perfect" and leads you to believe you're doing a good job learning the system and out of the blue comes a phone call saying - "um, you're not a good fit". Seems like there should have been some feedback as to where the shortcomings were or that there was some consideration given for learning what was expected. Totally blindsided on this one. Asked for details and was told "it was nothing you said or did, everyone liked you, it just was decided that you weren't going to work out and it was better to cut ties now before you started working directly with clients."