It pays really well for entry level Customer Service
Cons
Constantly changing policies, procedures. Management is super strict and micromanaging. They want stats on everything and every last thing you do is reported and monitored. Stray even once, you're fired.
1
Strong Spas Response
2y
Thank you for reviewing our company. I'm sorry that this was your experience with us.
It is fairly common for call centers to monitor tasks and statistics in order to properly ensure customers are well taken care of. We understand this style of work may not be for everyone and we sincerely hope you find/have found a company and job that is the perfect fit for you! If you would like to discuss your experience further, please do reach out to us at 570-275-2700 ext 208