Holidays off but limited advancement opportunities - Absence Member Support Representative Sun Life Employee Review

2.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Holidays off, okay pay, cross train in other areas that are needed

Cons

Managers, doesn’t keep advancement promises, always mentioning room for growth but when the opportunity presents itself they have an excuse for why right now is not a good time to move. Adds training for other departments that are short staffed but don’t compensate for all the different departments calls you are taking. Trying to take PTO is a pain, there are plenty employees so there should be no issues with taking time off

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5.0
28 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Work Life Balance, Salary, Benefits

Cons

Communication channels are ineffective at times.

4.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Good professional culture. Good work life balance for the most part. Great benefits for families

Cons

Not the most competitive pay it feels like

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