Over promised, under delivered - Group Sales Representative Sun Life Employee Review

1.0
27 Aug 2013
Recommend
CEO approval
Business outlook

Pros

Reorganizing for the better, but unrealistic about damage past 5 years of poor service and uncompetitive pricing has done in certain markets

Cons

Internally a mess. Can't deliver strong service or competitive pricing.

Explore other reviews about Sun Life

5.0
3 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, great work environment,

Cons

sometime layoffs, direct manger could know his people better

1
2.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Sun Life provides competitive benefits, remote work opportunities, and the chance to work alongside knowledgeable professionals. The company offers strong learning opportunities within the disability and leave management space.

Cons

Staffing reductions and increasing workloads have made it difficult for some teams to maintain service levels while preserving employee well-being. Leadership communication and support can vary by department.

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