With better leadership, there would have been clearer defined goals - Anonymous employee Sun Life Employee Review

3.0
14 Apr 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Pay was fair FT home office No commute

Cons

Ongoing staff issues resulted in overload of work which was once the exception became the normal way of working making it difficult to service the client in the matter that they expected and rightly deserved. Also there were no measures inplace to keep and retain talent. Staff felt rather disposable

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5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great company with excellent benefits. Training and support was outstanding. This was remote work filing disability claims. The job was great.

Cons

Contract with VOYA ended and was not rehired with VOYA

2.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Holidays off, okay pay, cross train in other areas that are needed

Cons

Managers, doesn’t keep advancement promises, always mentioning room for growth but when the opportunity presents itself they have an excuse for why right now is not a good time to move. Adds training for other departments that are short staffed but don’t compensate for all the different departments calls you are taking. Trying to take PTO is a pain, there are plenty employees so there should be no issues with taking time off

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