3.0
18 May 2016
Former employee, more than 8 years
Sarnia, ON
Recommend
CEO approval
Business outlook
Pros
Reasonable pay and good benefits.
Cons
Poor upper management, unaware of the actual working factors in running a productive customer sales/service based call center. Made sweeping changes with only the current bottom line in mind but looking at the long term ramifications to the customers and how that would reflect on newspaper/advertising sales.