Easy interview process but management needs improvement - Customer Representative Sunbit Employee Review

They invest in people If you invest in yourself every day they will 2x-5x invest in you

Not a place to be lazy

- not stressful if you are used to a call center setting - mindless work

- Management is not consistent across the board. - Male management hugging female co-workers on the floor - Supervisors not providing feedback - no consistent training; 2 different teams could be be doing different work flows. - degrading way that leads speak with agents on the floor and get no consequences - training materials outdated and has inaccurate information that can harm the business - depending on the lead that you speak with you get different information - leads and supervisors can disappear off the floor and you could be waiting minutes; 5 to 10 to get an answer for a customer waiting on the phone.