Worst three months of my life. - Sunglasshut Sale Associate Sunglass Hut Employee Review

1.0
4 Aug 2014
Recommend
CEO approval
Business outlook

Pros

Pay day every month and basic commission.

Cons

The mangager would accuse staff of theft, which occurred frequently. Yet it is known that Gary, the manager, once flirted with staff members friends on the shop floor whilst his back turned to a theft occurring. Another example is how he left a member of staff still on probation in the shop by herself during peak time so he could take another member of staff out for lunch, thus allowing another theft to occur. Because of this he fired her with no warning infront of a shop full of customers, therefore going against procedures. A lack of training of basic policy and procedures meant we were left unaware of what to do, we would be threatened weekly with being sacked. If the manager lost his temper we would later find kick and punch marks in the walls upstairs, frequent illegal substances in the building, even consideration of growing substances in the building. Once a pair of frames came in with no delivery note and his words were 'put it on eBay and go half's'. Other great managerial aspects were changing the shift times and dates of staff without letting them know or at least having the ability to see, then threaten them if they didn't work it; leaving a customer half way through transaction to go talk to his girlfriend, texting females who had just handed their cv in asking them out. We would be bad mouthed to one another, which is funny as a team of three, we were certainly close.

Explore other reviews about Sunglass Hut

5.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

good pass time to earn money on the side

Cons

loads of online learning materials and lectures you need to consistently watch and do quizzes on

4.0
27 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Getting 1% of your sales commission every month + base play + bonuses depending on how well the store does adds up a lot. When I worked here, I was one of the best sellers in my district and my store was 14/21 in our district - which led to me making roughly $21-$23 an hour once you added everything up and divided by the amount of time that I worked. Stocking and pushing stuff to the floor is cartoonishly easy considering how small the sunglasses and that packaging actually is. AP is super easy because there's not that much ground to cover. The biggest thing is that this job basically lives and dies by how good of a seller you are and how much of a people person you are. 80% of this job is just about making sales and hitting company quotas and the other 20% is visual merchandising, operational management, making schedules, etc.

Cons

In my district, the district manager kept badgering us about our numbers and moving goal post for us even when we were off the clock and getting in touch with him was nearly impossible. They're also really nitpicky when it comes to how you allocate hours and how you schedule people - even when the store is already meeting company goals. There's also just a lot of straight up favoritism in upper upper management and a lot of nonsense decisions the DM just made because of "vibes" and nothing else. They pushed a lot of unrealistic goals for stores on super short notice and they came up with a lot of ideas that were just kinda trash - while forcing us to swallow it and to try to make it work.

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