An experience you would never forget. - Recruiter Sunglass Hut Employee Review

1.0
30 Aug 2023
Recommend
CEO approval
Business outlook

Pros

Apart from discounts on sunglasses nothing I can think off.

Cons

- Management expects you to work long hours and recruit people from thin air. - Core values are absent in the business. - High turnover over due to employees being undervalued and over worked. - Toxic environment to work in with bullying and disrespectful to others. - Company is making money but not willing to pay decent wages to staff on the ground who are putting in effort in selling products. - Stakholders expect store teams to keep eyes closed for any issues (no facilities in stores, damaged or broken) within the business and focus on making money instead. - Hiring managers prefer to replace underperforming managers rather then providing support. - No proper induction or support. You are thrown in the far end and navigate yourself. - Loads of micro management. - Even some of the HR managers are rude and don't have the etiquette of being in People teams. - No tools provided to get the job done but expect results. - Millions spent on new office with hardly any 10 people working on certain days. Preferential treatment given to certain teams.

Explore other reviews about Sunglass Hut

5.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

good pass time to earn money on the side

Cons

loads of online learning materials and lectures you need to consistently watch and do quizzes on

4.0
27 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Getting 1% of your sales commission every month + base play + bonuses depending on how well the store does adds up a lot. When I worked here, I was one of the best sellers in my district and my store was 14/21 in our district - which led to me making roughly $21-$23 an hour once you added everything up and divided by the amount of time that I worked. Stocking and pushing stuff to the floor is cartoonishly easy considering how small the sunglasses and that packaging actually is. AP is super easy because there's not that much ground to cover. The biggest thing is that this job basically lives and dies by how good of a seller you are and how much of a people person you are. 80% of this job is just about making sales and hitting company quotas and the other 20% is visual merchandising, operational management, making schedules, etc.

Cons

In my district, the district manager kept badgering us about our numbers and moving goal post for us even when we were off the clock and getting in touch with him was nearly impossible. They're also really nitpicky when it comes to how you allocate hours and how you schedule people - even when the store is already meeting company goals. There's also just a lot of straight up favoritism in upper upper management and a lot of nonsense decisions the DM just made because of "vibes" and nothing else. They pushed a lot of unrealistic goals for stores on super short notice and they came up with a lot of ideas that were just kinda trash - while forcing us to swallow it and to try to make it work.

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