Decent place, obtuse management, and morale of malaise - Anonymous employee SurePayroll Employee Review

3.0
4 Aug 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

In a nutshell: -No hassles getting time off, unless it fell in the "black-out period" (December through February, roughly). From what I hear, this is industry standard. -Fair pay and fair hours. -Great benefits in a relatively short time after the Paychex acquisition.

Cons

-Severe lack of flexibility in working from home -Your job duties can completely change during the end of the year due to management's to adequately hire for new-customer onboarding as well as EOY tax paperwork and payments -Boring industry, boring office, boring suburb--and it shows in the employees -Promotions were scarce, especially in a relatively small company that prides itself in entrepreneurship -Honestly, if you look hard enough you can find a better place to work staffed by better senior management.

Explore other reviews about SurePayroll

5.0
21 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, company and people

Cons

Low base pay, a lot of changes

1.0
22 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, decent benefits, unlimited time off.

Cons

From the start, it was uncomfortably obvious that at least half of the people in marketing had problems with one another. You could actively feel the tension in every interaction: during video calls, in email threads, even in Slack chats, etc. At first, I blamed structural issues. The various marketing teams were set up in a confusing way, and it wasn’t clear who owned what or who made final decisions. So I understood why everyone felt like their toes were being stepped on. However, I really think it goes beyond that. There’s a fundamental lack of respect, and it’s led to an extremely negative and passive aggressive environment. The pay is slightly above market value, which is what led me to accept the job in the first place (despite one of my pre-employment interviews with the team being so tense and uncomfortable that the hiring manager actually had to apologize). However, I really wish I had trusted my gut. My experience at SurePayroll was by far my least favorite of my entire career.

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