Change is good but not for everyone - Anonymous employee Sweetwater Employee Review

3.0
12 Oct 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The potential for pay is virtually limitless.

Cons

The sales position is sold to their sales team as being the heart, the voice and face of the company, but most feel they should be included more in decision making that affects their lives outside of work, especially scheduling.

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Sweetwater Response
4y
Thanks for offering your comments here. For the past few months we have had a group of sales engineers providing direct feedback and working with sales management on options for improving scheduling. The team is hearing you and looking for ways to make things better. That's just a part of what we do - always pressing forward to drive continuous improvement. - Jeff Ostermann, Chief People Officer

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5.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

-Structure for private lessons -Create your own hours -Pool for new students -Food discount -Benefits

Cons

-I personally did not have problems

4.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

If sales and music are your drives, Sweetwater is as good as it gets. Management in my experience has been very supportive and development-oriented, creating a positive culture around the company. They have a fantastic training program (albeit intense) that trains on both products and sales methods, so even if you're lacking experience in a given category there's plenty of coaching and training to get you ready for the role. Over time, the position can also be quite lucrative which compliments Fort Wayne's low cost of living well. They also offer relocation assistance since all positions are on-site, and a great benefits package. I've been fortunate to become great friends with many of my coworkers and honestly some days don't even feel like work. Ultimately, with this job you get what you put in, and making a solid living to geek out over music gear all day is a pretty sweet gig.

Cons

The job is very demanding - it's a fully commission sales job that revolves around constant customer outreach via call, text, and email. This means starting out is tough financially, and days are usually long. Try to have a savings cushion before you start, especially if you're moving from another city/state. You also work nights, holidays, and rotate through weekend shifts which won't be new for those who have worked retail before, but it's still a tough adjustment. Starting out I struggled from a social aspect as well. Fort Wayne is a cool city, but it's no LA, NY, or Chicago. Long hours at work make going out and making friends or getting involved in community groups/organizations difficult.

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