Sweetwater is intentional about creating a positive employee experience - Anonymous employee Sweetwater Employee Review

5.0
26 Sept 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Sweetwater has worked hard in recent years to improve the overall experience for employees. They are highly selective during the hiring process, which helps ensure that only top quality employees get hired. A newly-implemented onboarding program provides touchpoints during an employee's first 90 days so that he/she feels connected to the greater mission. There are lots of amenities on campus, including a hair salon & spa, free medical clinic staffed by an MD & RN, free gym with personal trainer, a full-service diner, coffee shop, free counselor/mental health resources, and more. There are concierge services like dry cleaning and employees enjoy discounts at dozens of local retailers. Employees get regular feedback from managers and there is room for advancement, if desired. Benefits, including health, dental, and vision, are competitive. The 401K match increased not that long ago and PTO was added for full-time employees.

Cons

No company is perfect, but Sweetwater has really worked to make improvements in certain areas, i.e. more diversity in the management team. They are unapologetic about being a high-performing company, which is both a positive and negative.

Explore other reviews about Sweetwater

5.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

-Structure for private lessons -Create your own hours -Pool for new students -Food discount -Benefits

Cons

-I personally did not have problems

4.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

If sales and music are your drives, Sweetwater is as good as it gets. Management in my experience has been very supportive and development-oriented, creating a positive culture around the company. They have a fantastic training program (albeit intense) that trains on both products and sales methods, so even if you're lacking experience in a given category there's plenty of coaching and training to get you ready for the role. Over time, the position can also be quite lucrative which compliments Fort Wayne's low cost of living well. They also offer relocation assistance since all positions are on-site, and a great benefits package. I've been fortunate to become great friends with many of my coworkers and honestly some days don't even feel like work. Ultimately, with this job you get what you put in, and making a solid living to geek out over music gear all day is a pretty sweet gig.

Cons

The job is very demanding - it's a fully commission sales job that revolves around constant customer outreach via call, text, and email. This means starting out is tough financially, and days are usually long. Try to have a savings cushion before you start, especially if you're moving from another city/state. You also work nights, holidays, and rotate through weekend shifts which won't be new for those who have worked retail before, but it's still a tough adjustment. Starting out I struggled from a social aspect as well. Fort Wayne is a cool city, but it's no LA, NY, or Chicago. Long hours at work make going out and making friends or getting involved in community groups/organizations difficult.

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