Highly Toxic. Unethical. Research the company before you apply. - Team Leader SymphonyAI Employee Review

1.0
11 Feb 2025
Recommend
CEO approval
Business outlook

Pros

Benefits and base pay are competitive. Some remote work is available.

Cons

Lack of vision and no strategic direction or plan. There seem to be significant cash problems because our vendors and contractors are not being paid timely. Expenses are not being reimbursed to employees in a timely manner. Sales commissions are not being paid on time. CEO and other leaders yell at people in front of others, berate them and curse at them. People fear retaliation, and there is valid reason. If you challenge executives, you will be let go if you are lucky or if not lucky, you will be ostracized yet expected to perform your job with no information. Many people are leaving without having alternate gainful employment. We work very late nights and most weekends, which is expected of us. Our products seem exciting in demos, but we do not deliver on customer expectations and commitments. I received an equity grant letter nearly a year ago, but I keep getting excuses as to why I and others have yet to receive the grant. Company financial goals are unattainable, and many of us believe this is so that the company will not have to pay out bonuses. HR lies about the work environment to convince people to join. Many of my coworkers are looking for other jobs as am I.

Explore other reviews about SymphonyAI

5.0
6 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Fun and interesting challenges to solve

Cons

Hurdles at times to get the tools to do your job. Cost savings vs added value

1.0
21 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Decent products. People who work here care (but read below) True AI for the most part.

Cons

In the last several months, there’s been a lot of turnover. Very recently, the North American sales leader, the global PSO leader, and several key execs across services, product and support have all left. Many of the new execs didn't even stay for a year. There are RIFs what feels like every month for the last couple of years. Parts of the business are growing while the company is struggling with products and proper customer support. It’s honestly frustrating because this could be a good company. But there’s a lot of uncertainty at the top, and you can feel the lack of direction. Good, sharp people have come in to try and make a difference, but many of them seem to leave just as quickly, likely due to the chaos at the top. Based on that, I’d think twice before joining right now.

5
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