Pros
- Great people - The chefs prepare amazing breakfasts and lunches daily
Cons
Writing this review is not my intention to damage the company’s reputation but to lay out some facts about this company and what it can do to improve. This is my fair and honest review of Synapse while working there for nine months. I want to start off by mentioning that we held companywide meeting where the CEO addressed the negative reviews on Glassdoor. He conveyed the message that if anyone felt negatively about their time in the company, they should express those feelings and work with the company to further their growth. However, this is not often the case as people are afraid to speak up due to backlash they may receive. I was not set up for success in my position nor did I receive any support. I was constantly discouraged and lost confidence in my ability to work. Eventually, I was let go with no warning, no 30 day improvement plan or anything else. HR seized my work laptop and badge within minutes of talking to the CEO. The whole prcocess made me extremely uncomfortable. There is a reason why the negative reviews on Glassdoor about this company is consistent, and that it because it holds a lot of truths. I personally felt that the culture was extremely lacking and my lead, the CEO, did not follow through on his word and worked with me to further my growth at the company. I asked how I could improve and the CEO said that I was doing my job terribly and if “I couldn’t do it myself then he would handle it.” These are very discouraging things to hear so you can imagine the effect it has on company culture... The CEO was my lead and I needed his support, but when I couldn’t perform, I blamed myself for the shortcomings. However, hindsight is everything. I was so stressed and worried about performing that I was blinded from seeing what was in front of me the entire time. The CEO is manipulative and uses this to his advantage by hiring inexperienced people and treats them like they’re disposable. Looking back, communication definitely goes both ways and all of my attempts at communicating with the CEO was avoided. It is also important to note that the company is currently horizontally structured so everything relies heavily on the CEO. We have no managers to help facilitate the workload, so things can feel extremely unorganized at times. Lastly, HR is a joke. No exit interview took place so I had zero chance to describe my experience at the company. HR wasn’t concerned about finding out what happened , but was more so concerned about getting me to leave immediately. Horrible experience... nobody trusts HR. CEO talks a lot about being self-aware and wanting to improve culture. However, I hope he can take his own advice and become self-aware of the negative impact he can have on the people working at the company. CEO needs to improve culture, but more importantly, he needs to understand that it starts with him.