Tone deaf execs, outdated tools - Manager TDS Telecommunications Employee Review

TDS wanted to grow as fast as they could without taking employee concerns seriously about old tools and systems that execs are now learning can't keep up with growth. They have spent the last year talking about cutting costs, going through layoffs, canceling anything that isn't absolutely necessary (including promotions and raises) and yet had the audacity to send sales award winners on an all expenses paid trip to Mexico. They used to be a company who cared about the customer experience and associate happiness, but those things are no longer on the radar at all.