Mostly Easy Job - Retail Sales Associate TEAM Wireless Employee Review

2.0
7 Apr 2023
Recommend
CEO approval
Business outlook

Pros

Fairly easy job...if you're up to date on newer devices. It's a lot of fun interacting with the customers and helping them with their bill or choosing a new device. Some locations you will make great money, smaller and more rural locations, not so much.

Cons

If you are a critical thinker, this is not the job for you. They are only looking for "company people" or "yes-men/women". They consistently change metrics and expectations without due compensation. They will promote younger people who are easy to manipulate and control. Some locations you will only make the hourly rate. This is a multi-million dollar company with a base pay of $13/hour. The KPI's and metrics are all but impossible to hit when you're in a smaller location.

Explore other reviews about TEAM Wireless

5.0
2 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Super excited to start with Team wireless. Was just laid off with Verizon sadly. But I am here to see how Team wireless is . Coming in with a positive mind.

Cons

Nothing to commit yet as I haven’t started working for the company until December 11th.

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TEAM Wireless Response
1mo
Thank you for your response and we're excited to have you on our TEAM! - SH
1.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The pay USED to be great. Goals were obtainable if you were a good salesperson. Management stayed off your back if the numbers looked good.

Cons

There is now a "kicker" requirement for every sales KPI. Basically, its just impossible to hit your sales goals because of unrealistic expectations. The new COO that came from TCC is responsible. TCC is a much bigger retailer than Team Wireless, and he was brought here to help with expansion. That's been the only focus, the existing employees were thrown to the dirt. I have been in sales for about 6 years, and when you stop paying your over-achieving staff members a fair wage, they will leave. I have seen my districts staff dwindle in the past few months. The salespeople that were some of the best in the company have left because of the changes in compensation.

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