Overall a good place to work with a few downsides - Customer Experience Coordinator TJ Maxx Employee Review

3.0
3 Oct 2018
Recommend
CEO approval
Business outlook

Pros

- Employee discount, although minimal (10%) - Pay starts at $9 hourly, good compared to other work - $1 raise from $9 to $10 after 6 months - Small but not minimal chance of promotion - Flexible hours and scheduling - Generally friendly coworkers

Cons

- Breaks are short; you only get 15 minutes if you work 4 hours. That's 3 hours and 45 minutes standing on your feet. - Minors do not get paid for their breaks / meals and are required to clock out - Hours change every week, you can get a shift starting at 10:30AM one day and 6:45PM the next day - Cashiers are pressured to coerce and swindle unsuspecting customers into opening TJX Rewards credit cards. Cashiers have to meet a quota (usually 2 to 4 cards per cashier per shift) If they do not meet the quota, they are heavily chastised by management - Management will make you feel bad for taking a personal / sick day (calling out) and will make every attempt to pressure you to come to work - Pay can be increased more, $10 does not cut it for most of us who don't work multiple jobs & are students - Trainees are not officially trained, they are simply placed into a department and expected to know what to do right off the bat - All management cares about are the stupid credit cards

Explore other reviews about TJ Maxx

5.0
18 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

easy to communicate with the associates

Cons

there would be no cons for this company

4.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

-flexible and accomodating hours - good partime job for college student - very neutral experience, but the fact that it wasn't terrible makes it a pro -10% employee discount

Cons

-lower pay than other retail places ($12 when I was there) - general cons that just come with retail (rude customers, boring tasks, etc.) - store is constantly being rearranged, and is also disorganized on purpose so customers have to search through/look at more things to find what they are looking for -CONSTANTLY having to push the TJ Maxx credit card and having managers literally walk by to make sure you are - can't wear t-shirts or any graphic tees including ones in the store (which always bothered me because if they can sell it I should be able to wear it)

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