Good for a job, not a career, or a long-term job - Administrative Coordinator, Keycarrier TJ Maxx Employee Review

3.0
21 May 2013
Recommend
CEO approval
Business outlook

Pros

- You meet great people - If you like fashion, you get first pick! - good health benefits - climb the ladder quickly, unfortunately its a ladder to nowhere.

Cons

- For a multi-billion dollar company, you wonder why some stores look so run-down - no benefits for PT and very low pay increases. - You're always changing the store around, which seriously irritates the customers at times, and even you - full-time hours are at 30, and sometimes you struggle to get those - they blatantly prefer PT workers over FT because they are cheaper, especially over the holidays. They would ironically have all the coordinators off on holidays and double up on cheaper labor. - Policy changes SO often that customers have NO idea how to return items. and employees can't keep up during certain "roll outs" of policy experimentation. - Customer Service/Company does NOT back up their knowledgable employees when it comes to taking back merchandise. Which makes management turn into push overs and your staff look like idiots.

Explore other reviews about TJ Maxx

5.0
18 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

easy to communicate with the associates

Cons

there would be no cons for this company

2.0
12 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good pay and flexible hours

Cons

The workplace culture felt highly driven by informalities, which often made it difficult to resolve issues professionally. Management responses to workplace concerns often felt inconsistent, and similar incidents appeared to be handled differently depending on the individuals involved. Employee morale appeared low, and turnover seemed higher than expected during my time there. Lack of support during peak periods and backroom inefficiencies. The work environment felt unsustainable due to unresolved management issues, communication breakdowns, and inconsistent handling of workplace conflicts.

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