Pros
I received my first onsite opportunity through this organization (Dubai – 14 days in 2024), which was a great exposure. Office food facilities are decent. Annual increments typically range between 5–20%, with relatively better hikes for freshers compared to experienced professionals (earlier years were more rewarding). Health insurance coverage is provided along with free medical consultations via the Practo app. The company also offers free consultations with dietitians and counselors through the Silver Oak partnership, which is a positive employee wellness initiative.
Cons
Over the years, the work culture has deteriorated. Earlier, when the company was led by multiple partners, the environment felt more balanced and employee-friendly. With the shift to a single-CEO leadership structure, the culture has changed noticeably. Late-night work and weekend support became very common in my project, impacting work-life balance significantly. A major challenge is the nature of projects being onboarded. Earlier, projects from regions like ANZ, the Middle East, and the US had relatively structured work cultures. Recently, many projects are from Indian clients, where expectations are often unrealistic and working hours are unregulated. Delivery timelines frequently get preponed, everything is treated as urgent, and sustained pressure makes employee life stressful. OTT projects, in particular, are extremely demanding and not very suitable for women, especially those managing personal and family responsibilities. I personally experienced rude and unprofessional communication from senior leadership (at the VP/Director level), which played a major role in my decision to leave the organization in October 2025. There is often a feeling of working for two organizations — one that pays the salary and another that constantly points out mistakes without adequate appreciation or compensation.